._hero_bmt1r_1{text-align:center;padding:var(--space-2xl) var(--space-lg) var(--space-xl);align-items:center;gap:var(--space-md);flex-direction:column;max-width:960px;margin:0 auto;display:flex}._title_bmt1r_12{letter-spacing:-.025em;flex-direction:column;align-items:center;gap:.2rem;font-size:clamp(2.25rem,5.2vw,3.6rem);font-weight:800;line-height:1.2;display:flex}._titleDark_bmt1r_23{color:#0f1729;font-weight:900}._dark_bmt1r_28 ._titleDark_bmt1r_23{color:#f8fafc}._titleBlueWrapper_bmt1r_32{white-space:nowrap;justify-content:center;align-items:center;gap:.35em;display:inline-flex}._ampersand_bmt1r_40{font-family:var(--font-heading,system-ui);color:var(--persona-customer,#1f71f4);font-weight:800;display:inline-block}._titleBlue_bmt1r_32{color:var(--persona-customer,#1f71f4);background:linear-gradient(135deg,#1f71f4,#1548d5);-webkit-text-fill-color:transparent;-webkit-background-clip:text;font-weight:900}._subtitle_bmt1r_55{color:var(--color-text-secondary);max-width:780px;font-size:clamp(1.05rem,2vw,1.3rem);line-height:1.6}._valuePills_bmt1r_62{justify-content:center;align-items:center;gap:var(--space-sm);margin-top:var(--space-xs);flex-wrap:wrap;display:flex}._valuePill_bmt1r_62{background-color:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-full);color:var(--color-text-primary);box-shadow:var(--shadow-sm);align-items:center;gap:6px;padding:6px 14px;font-size:.8rem;font-weight:600;display:inline-flex}._pillIcon_bmt1r_85{color:var(--persona-customer)}._cta_bmt1r_89{align-items:center;gap:var(--space-sm);background-color:var(--persona-customer);color:#fff;border-radius:var(--radius-full);cursor:pointer;margin-top:var(--space-sm);transition:box-shadow var(--duration-fast) var(--ease-out);border:none;padding:12px 28px;font-size:1rem;font-weight:600;display:inline-flex;box-shadow:0 4px 14px #308ce859}._cta_bmt1r_89:hover{box-shadow:0 6px 20px #308ce880}._chevron_bmt1r_110{animation:2s infinite _bounce_bmt1r_1}._caseBadge_bmt1r_114{align-items:center;gap:var(--space-xs);background-color:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius-full);color:var(--color-text-secondary);margin-top:var(--space-xs);padding:6px 16px;font-size:.8rem;display:inline-flex}._shield_bmt1r_127{color:var(--phase-resolu)}@keyframes _bounce_bmt1r_1{0%,20%,50%,80%,to{transform:translateY(0)}40%{transform:translateY(-4px)}60%{transform:translateY(-2px)}}._nodeButton_klgc7_1{align-items:center;gap:var(--space-xs);cursor:pointer;z-index:2;background:0 0;border:none;outline:none;flex-direction:column;display:flex;position:relative}._circle_klgc7_14{border-radius:var(--radius-full);background-color:var(--color-surface);border:3px solid var(--phase-color);width:64px;height:64px;color:var(--phase-color);box-shadow:var(--shadow-sm);transition:all var(--duration-fast) var(--ease-out);justify-content:center;align-items:center;display:flex;position:relative}._nodeButton_klgc7_1._completed_klgc7_29 ._circle_klgc7_14{background-color:var(--phase-color);color:#fff}._nodeButton_klgc7_1._not_started_klgc7_34 ._circle_klgc7_14{border-color:var(--color-border);color:var(--color-text-secondary);opacity:.6}._nodeButton_klgc7_1._active_klgc7_40 ._circle_klgc7_14,._nodeButton_klgc7_1:hover ._circle_klgc7_14{box-shadow:0 0 0 4px #308ce840, var(--shadow-md);transform:translateY(-2px)}._pulseRing_klgc7_46{border-radius:var(--radius-full);border:2px solid var(--phase-color);animation:2s cubic-bezier(.45,0,.55,1) infinite _pulseRing_klgc7_46;position:absolute;inset:-6px}@keyframes _pulseRing_klgc7_46{0%{opacity:.8;transform:scale(.95)}50%{opacity:0;transform:scale(1.15)}to{opacity:0;transform:scale(.95)}}._labelGroup_klgc7_69{text-align:center;flex-direction:column;align-items:center;display:flex}._label_klgc7_69{font-family:var(--font-heading);color:var(--color-text-primary);font-size:.9rem;font-weight:700}._shortLabel_klgc7_83{color:var(--color-text-secondary);font-size:.75rem}._nodeButton_klgc7_1._active_klgc7_40 ._label_klgc7_69{color:var(--persona-customer)}._container_1bwhh_1{z-index:1;pointer-events:none;height:40px;position:absolute;top:32px;left:5%;right:5%;transform:translateY(-50%)}._svg_1bwhh_12{width:100%;height:100%}._bgPath_1bwhh_17{stroke:var(--color-border);stroke-width:4px;stroke-dasharray:6 6;fill:none}._activePath_1bwhh_24{stroke:var(--persona-customer);stroke-width:4px;stroke-linecap:round;fill:none}._wrapper_1bfsc_1{width:100%;padding:var(--space-xl) var(--space-md)}._container_1bfsc_6{max-width:1200px;margin:0 auto;position:relative}._nodeGrid_1bfsc_12{z-index:2;justify-content:space-between;align-items:flex-start;display:flex;position:relative}@media (width<=840px){._wrapper_1bfsc_1{display:none}}._stickyBar_1vzvk_1{z-index:99999;background-color:var(--color-surface);border:1.5px solid var(--color-border);border-radius:var(--radius-full);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);width:auto;max-width:calc(100vw - 2rem);position:fixed;top:10px;left:50%;overflow:hidden;transform:translate(-50%);box-shadow:0 12px 40px -6px #13172040}._stickyInner_1vzvk_17{align-items:center;gap:12px;width:auto;padding:6px 14px;display:flex}._ticketMeta_1vzvk_25{flex-direction:column;flex-shrink:0;gap:1px;display:flex}._ticketHeader_1vzvk_32{align-items:center;gap:6px;display:flex}._ticketRef_1vzvk_38{font-family:var(--font-heading);color:var(--persona-customer);font-size:.82rem;font-weight:800}._stepBadge_1vzvk_45{background:var(--color-surface-hover);color:var(--color-text-secondary);border:1px solid var(--color-border);border-radius:99px;padding:1px 6px;font-size:.68rem;font-weight:700}._customerName_1vzvk_55{color:var(--color-text-primary);white-space:nowrap;font-size:.75rem;font-weight:700}._miniNodeGrid_1vzvk_62{flex-shrink:0;align-items:center;gap:6px;display:flex}._miniNode_1vzvk_62{border-radius:var(--radius-full);border:2px solid var(--color-border);background-color:var(--color-bg);width:32px;height:32px;color:var(--color-text-secondary);cursor:pointer;transition:all var(--duration-fast) var(--ease-out);flex-shrink:0;justify-content:center;align-items:center;display:flex}._miniNode_1vzvk_62._miniCompleted_1vzvk_84{border-color:var(--phase-color);color:var(--phase-color);background-color:var(--color-surface)}._miniNode_1vzvk_62._miniActive_1vzvk_90{background-color:var(--phase-color);border-color:var(--phase-color);color:#fff;transform:scale(1.12);box-shadow:0 0 0 3px #308ce84d}._sideArrowBtn_1vzvk_98{border:1.5px solid var(--color-border);background:var(--color-surface);color:var(--color-text-primary);border-radius:var(--radius-full);cursor:pointer;width:34px;min-width:34px;height:34px;min-height:34px;transition:all var(--duration-fast) var(--ease-out);flex-shrink:0;justify-content:center;align-items:center;display:inline-flex;box-shadow:0 2px 8px #1f242e1a}._sideArrowBtn_1vzvk_98:hover:not(:disabled){color:#fff;background-color:var(--persona-customer);border-color:var(--persona-customer);transform:scale(1.1);box-shadow:0 4px 14px #308ce859}._sideArrowBtn_1vzvk_98:disabled{opacity:.35;cursor:not-allowed;background-color:var(--color-bg);border-color:var(--color-border);color:var(--color-text-secondary);box-shadow:none}@media (width<=768px){._stickyBar_1vzvk_1{top:54px}._stickyInner_1vzvk_17{gap:8px;padding:6px 10px}._customerName_1vzvk_55{display:none}}._container_akyur_1{padding:var(--space-md);display:none}._mobileHeading_akyur_6{color:var(--color-text-secondary);text-align:center;margin-bottom:var(--space-md);font-size:.9rem}._stepperList_akyur_13{gap:var(--space-sm);flex-direction:column;display:flex;position:relative}._stepperList_akyur_13:before{content:"";background-color:var(--color-border);z-index:1;width:2px;position:absolute;top:20px;bottom:20px;left:20px}[dir=rtl] ._stepperList_akyur_13:before{left:auto;right:20px}._stepItem_akyur_36{align-items:center;gap:var(--space-md);padding:var(--space-sm) var(--space-md);border-radius:var(--radius-md);background-color:var(--color-surface);border:1px solid var(--color-border);cursor:pointer;z-index:2;text-align:left;transition:all var(--duration-fast) var(--ease-out);display:flex;position:relative}[dir=rtl] ._stepItem_akyur_36{text-align:right}._stepItem_akyur_36._active_akyur_55{border-color:var(--persona-customer);box-shadow:var(--shadow-sm)}._circle_akyur_60{border-radius:var(--radius-full);border:2px solid var(--phase-color);width:40px;height:40px;color:var(--phase-color);background-color:var(--color-surface);flex-shrink:0;justify-content:center;align-items:center;display:flex;position:relative}._stepItem_akyur_36._completed_akyur_74 ._circle_akyur_60{background-color:var(--phase-color);color:#fff}._pulseDot_akyur_79{background-color:var(--persona-customer);border-radius:var(--radius-full);border:2px solid var(--color-surface);width:10px;height:10px;position:absolute;top:-2px;right:-2px}._content_akyur_90{flex-direction:column;display:flex}._label_akyur_95{font-family:var(--font-heading);color:var(--color-text-primary);font-size:.95rem;font-weight:700}._shortLabel_akyur_102{color:var(--color-text-secondary);font-size:.8rem}@media (width<=840px){._container_akyur_1{display:block}}._drawerWrapper_16i72_2{width:100%;max-width:100%;margin-top:var(--space-xl);margin-bottom:var(--space-2xl);z-index:10;background:0 0;border:none;position:relative}._drawerCard_16i72_14{-webkit-backdrop-filter:blur(24px);backdrop-filter:blur(24px);background:linear-gradient(165deg,#fff 0%,#f8fafc 100%);border:1px solid #dadee7e6;border-radius:24px;max-width:1240px;margin:0 auto;padding:2.5rem 3rem;position:relative;overflow:hidden;box-shadow:0 24px 70px -12px #1b223224,0 0 0 1px #e7e9ef99,inset 0 1px #fff}._dark_16i72_29 ._drawerCard_16i72_14{background:linear-gradient(165deg,#0f172a 0%,#1e293b 100%);border:1px solid #333c4dcc;box-shadow:0 30px 80px -15px #0009,0 0 0 1px #2d344399,inset 0 1px #ffffff14}._slideHeaderStrip_16i72_38{border-bottom:1.5px dashed #dadee7cc;justify-content:space-between;align-items:center;margin-bottom:1.5rem;padding-bottom:1.25rem;display:flex}._dark_16i72_29 ._slideHeaderStrip_16i72_38{border-bottom-color:#313949cc}._slideBadge_16i72_51{border-radius:var(--radius-full);background-color:var(--color-bg);border:1px solid var(--color-border);font-family:var(--font-heading);letter-spacing:.06em;color:var(--color-text-secondary);text-transform:uppercase;align-items:center;gap:8px;padding:4px 12px;font-size:.72rem;font-weight:800;display:inline-flex}._slideDot_16i72_67{border-radius:50%;flex-shrink:0;width:8px;height:8px}._slideDeckTag_16i72_74{font-family:var(--font-heading);color:var(--persona-customer);letter-spacing:.05em;border-radius:var(--radius-sm);background:#308ce81a;border:1px solid #308ce833;padding:4px 10px;font-size:.75rem;font-weight:700}._closeBtn_16i72_86{top:var(--space-xl);right:var(--space-xl);background:var(--color-surface);border:1px solid var(--color-border);color:var(--color-text-secondary);border-radius:var(--radius-full);cursor:pointer;width:40px;height:40px;transition:all var(--duration-fast) var(--ease-out);z-index:20;justify-content:center;align-items:center;display:flex;position:absolute;box-shadow:0 4px 14px #1f242e14}[dir=rtl] ._closeBtn_16i72_86{right:auto;left:var(--space-xl)}._closeBtn_16i72_86:hover{color:var(--color-text-primary);background-color:var(--color-surface-hover);border-color:var(--persona-customer);transform:scale(1.06)}._detailBody_16i72_117{gap:var(--space-xl);flex-direction:column;display:flex}._detailHeader_16i72_123{align-items:flex-start;gap:var(--space-lg);margin-bottom:1.75rem;display:flex}._headerIconWrapper_16i72_130{background-color:var(--phase-color);color:#fff;width:64px;height:64px;box-shadow:none;border-radius:18px;flex-shrink:0;justify-content:center;align-items:center;display:flex}._statusRow_16i72_143{align-items:center;gap:var(--space-sm);display:flex}._phaseTitle_16i72_149{font-family:var(--font-heading);color:var(--color-text-primary);letter-spacing:-.01em;font-size:1.4rem;font-weight:800}._statusBadge_16i72_157{border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.05em;box-shadow:var(--shadow-sm);padding:4px 12px;font-size:.74rem;font-weight:800}._statusBadge_16i72_157._completed_16i72_167{color:#0e6231;background-color:#ddf8e8;border:1px solid #a2ebc1}._statusBadge_16i72_157._active_16i72_173{color:#083868;background-color:#d9ebfc;border:1px solid #97c7f7}._statusBadge_16i72_157._not_started_16i72_179{background-color:var(--color-bg);color:var(--color-text-secondary);border:1px solid var(--color-border)}._phaseDesc_16i72_185{color:var(--color-text-secondary);margin-top:6px;font-size:.92rem;line-height:1.55}._executiveHookSection_16i72_193{gap:var(--space-md);margin-bottom:var(--space-md);grid-template-columns:2fr 1fr;align-items:stretch;display:grid}._executiveTextCol_16i72_201{gap:var(--space-md);flex-direction:column;display:flex}._executiveIllustrationCol_16i72_207{height:100%;display:flex}._illustrationCard_16i72_212{width:100%;height:100%;min-height:280px;box-shadow:none;transition:all var(--duration-normal) var(--ease-out);background:0 0;border:none;border-radius:0;flex-direction:column;justify-content:center;align-items:center;padding:.5rem;display:flex;position:relative;overflow:hidden}._illustrationCard_16i72_212:hover{box-shadow:none;border-color:#0000;transform:none}._phaseIllustrationImg_16i72_236{object-fit:contain;filter:none;width:100%;max-width:420px;height:auto;box-shadow:none;transition:transform var(--duration-fast) var(--ease-out);border:none}._illustrationCard_16i72_212:hover ._phaseIllustrationImg_16i72_236{transform:scale(1.03)}._illustrationCaption_16i72_251{text-align:center;margin-top:1rem}._illustrationBadge_16i72_256{letter-spacing:.08em;color:var(--persona-customer);text-transform:uppercase;background:#e3f0fc;border-radius:99px;padding:2px 8px;font-size:.65rem;font-weight:800}._dark_16i72_29 ._illustrationBadge_16i72_256{color:#86bff9;background:#19334d}._illustrationTitle_16i72_272{font-family:var(--font-heading);color:var(--color-text-primary);margin-top:4px;font-size:.85rem;font-weight:700}@media (width<=992px){._executiveHookSection_16i72_193{grid-template-columns:1fr}}._strategicSection_16i72_287{width:100%}._sectionDivider_16i72_291{align-items:center;gap:var(--space-md);width:100%;margin:2.5rem 0 1.75rem;display:flex}._dividerLine_16i72_299{background:linear-gradient(90deg, transparent 0%, var(--color-border) 40%, var(--color-border) 60%, transparent 100%);flex:1;height:1.5px}._dividerBadge_16i72_305{background:var(--color-surface);border:1.5px solid var(--color-border);letter-spacing:.08em;color:var(--color-text-secondary);text-transform:uppercase;border-radius:99px;align-items:center;gap:8px;padding:6px 18px;font-size:.72rem;font-weight:800;display:flex;box-shadow:0 4px 14px #1f242e0d}._dividerIcon_16i72_321{color:var(--persona-customer)}._operationalSection_16i72_325{background:linear-gradient(180deg, var(--color-surface) 0%, var(--color-bg) 100%);border:1.5px solid var(--color-border);gap:var(--space-lg);border-radius:20px;flex-direction:column;padding:1.75rem;display:flex;box-shadow:0 8px 30px -10px #1f242e0d}._dark_16i72_29 ._operationalSection_16i72_325{background:linear-gradient(#191929 0%,#131320 100%);border-color:#262640}._marketingHookBanner_16i72_342{background:linear-gradient(135deg,#f3f7fe,#f1eefe);border:1px solid #bfc4f8;border-radius:16px;flex-direction:column;gap:6px;padding:1.25rem 1.75rem;display:flex;position:relative;overflow:hidden;box-shadow:0 8px 24px -6px #3040e814}._dark_16i72_29 ._marketingHookBanner_16i72_342{background:linear-gradient(135deg,#18183a,#271b41);border-color:#2b2b82;box-shadow:0 8px 28px #00000059}._marketingHookBanner_16i72_342:before{content:"";background:linear-gradient(180deg, var(--persona-customer), var(--persona-agent));width:6px;height:100%;position:absolute;top:0;left:0}[dir=rtl] ._marketingHookBanner_16i72_342:before{left:auto;right:0}._hookHeadline_16i72_376{font-family:var(--font-heading);color:var(--color-text-primary);letter-spacing:-.01em;font-size:1.15rem;font-weight:800;line-height:1.35}._hookSubtext_16i72_385{color:var(--color-text-secondary);font-size:.86rem;line-height:1.5}._trainingPillarsCard_16i72_392{gap:var(--space-sm);flex-direction:column;width:100%;display:flex}._pillarItem_16i72_399{background-color:var(--color-surface);border:1px solid var(--color-border);width:100%;transition:transform var(--duration-fast) var(--ease-out), box-shadow var(--duration-fast) var(--ease-out);border-radius:14px;flex-direction:column;gap:6px;padding:1.1rem 1.4rem;display:flex;box-shadow:0 4px 16px #1f242e0a}._pillarItem_16i72_399:hover{transform:translateY(-2px);box-shadow:0 8px 24px #1f242e14}._pillarIconHeader_16i72_418{color:var(--color-text-primary);align-items:center;gap:8px;font-size:.86rem;font-weight:700;display:flex}._targetIcon_16i72_427{color:#ee2b4b}._zapIcon_16i72_431{color:#f5b800}._userIcon_16i72_435{color:var(--persona-customer)}._pillarText_16i72_439{color:var(--color-text-secondary);font-size:.84rem;line-height:1.5}._takeawayBox_16i72_446{align-items:flex-start;gap:var(--space-md);background:linear-gradient(135deg,#fffbed,#fff5d9);border:1px solid #f9dc86;border-radius:16px;padding:1.1rem 1.4rem;display:flex;box-shadow:0 4px 16px #daa60b1f}._dark_16i72_29 ._takeawayBox_16i72_446{background:linear-gradient(135deg,#392e0e,#493c12);border-color:#7a631f}._lightbulbIcon_16i72_462{color:#d6a100;flex-shrink:0;margin-top:2px}._takeawayTitle_16i72_468{color:var(--color-text-primary);text-transform:uppercase;letter-spacing:.04em;margin-bottom:2px;font-size:.82rem;font-weight:800;display:block}._takeawayText_16i72_478{color:var(--color-text-primary);font-size:.88rem;font-weight:600;line-height:1.45}._subStepSection_16i72_486{flex-direction:column;gap:10px;display:flex}._subStepHeading_16i72_492{text-transform:uppercase;letter-spacing:.06em;color:var(--color-text-secondary);font-size:.82rem;font-weight:800}._subStepGrid_16i72_500{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:12px;display:grid}._subStepCard_16i72_506{background-color:var(--color-surface);border:1px solid var(--color-border);transition:all var(--duration-fast) var(--ease-out);border-radius:14px;align-items:flex-start;gap:12px;padding:12px 14px;display:flex;box-shadow:0 2px 8px #1f242e08}._subStepCard_16i72_506:hover{transform:translateY(-1px);box-shadow:0 4px 14px #1f242e0f}._subStepDone_16i72_523{border-color:hsl(145, 65%, 45% / .35);background-color:#f4fdf8}._dark_16i72_29 ._subStepDone_16i72_523{background-color:#082816;border-color:#156537}._checkIcon_16i72_533{color:var(--phase-resolu);flex-shrink:0;margin-top:1px}._pendingIcon_16i72_539{color:var(--color-text-secondary);flex-shrink:0;margin-top:1px}._subStepText_16i72_545{flex-direction:column;gap:2px;display:flex}._subStepLabel_16i72_551{color:var(--color-text-primary);font-size:.86rem;font-weight:700}._subStepDesc_16i72_557{color:var(--color-text-secondary);font-size:.78rem;line-height:1.4}._personaSection_16i72_563{gap:var(--space-sm);margin-top:var(--space-xs);flex-direction:column;display:flex}._personaBox_16i72_571{background-color:var(--color-surface);border-left:4px solid var(--persona-customer);gap:var(--space-sm);border-radius:0 16px 16px 0;flex-direction:column;padding:1.25rem 1.5rem;display:flex;box-shadow:0 4px 16px #1f242e0a}[dir=rtl] ._personaBox_16i72_571{border-left:none;border-right:4px solid var(--persona-customer);border-radius:16px 0 0 16px}._personaHeader_16i72_588{flex-direction:column;gap:2px;display:flex}._personaBadge_16i72_594{color:var(--persona-customer);text-transform:uppercase;letter-spacing:.06em;font-size:.74rem;font-weight:800}._personaHeadline_16i72_602{font-family:var(--font-heading);color:var(--color-text-primary);font-size:1.1rem;font-weight:700}._detailList_16i72_609{flex-direction:column;gap:8px;list-style-type:none;display:flex}._detailItem_16i72_616{color:var(--color-text-secondary);padding-left:18px;font-size:.86rem;line-height:1.5;position:relative}[dir=rtl] ._detailItem_16i72_616{padding-left:0;padding-right:18px}._detailItem_16i72_616:before{content:"•";color:var(--persona-customer);font-weight:700;position:absolute;left:2px}[dir=rtl] ._detailItem_16i72_616:before{left:auto;right:2px}@media (width<=768px){._drawerCard_16i72_14{padding:var(--space-md)}._detailHeader_16i72_123{flex-direction:column}._subStepGrid_16i72_500,._trainingPillarsCard_16i72_392{grid-template-columns:1fr}}._wrapper_3pabv_1{gap:var(--space-xs);margin-bottom:var(--space-xs);flex-direction:column;display:flex}._headerRow_3pabv_8{justify-content:space-between;align-items:center;padding:0 4px;display:flex}._titleGroup_3pabv_15{align-items:center;gap:6px;display:flex}._titleIcon_3pabv_21{color:var(--persona-customer)}._titleText_3pabv_25{font-family:var(--font-heading);color:var(--color-text-primary);text-transform:uppercase;letter-spacing:.05em;font-size:.84rem;font-weight:800}._subtitleText_3pabv_34{color:var(--color-text-secondary);font-size:.76rem;font-weight:500}._segmentedControl_3pabv_40{background-color:var(--color-bg-secondary,#edeff3);border:1px solid var(--color-border);border-radius:14px;grid-template-columns:repeat(4,1fr);gap:4px;padding:4px;display:grid;position:relative}._dark_3pabv_51 ._segmentedControl_3pabv_40{background-color:#1d2330;border-color:#313949}._tabBtn_3pabv_56{cursor:pointer;transition:color var(--duration-fast) var(--ease-out);background:0 0;border:none;border-radius:10px;outline:none;justify-content:center;align-items:center;padding:8px 12px;display:flex;position:relative}._tabContent_3pabv_70{z-index:2;color:var(--color-text-secondary);transition:color var(--duration-fast) var(--ease-out);justify-content:center;align-items:center;gap:6px;font-size:.82rem;font-weight:700;display:flex;position:relative}._tabBtn_3pabv_56:hover ._tabContent_3pabv_70,._activeTab_3pabv_87 ._tabContent_3pabv_70{color:var(--color-text-primary)}._activePill_3pabv_91{background-color:var(--color-surface);border:1px solid var(--color-border);z-index:1;border-radius:10px;position:absolute;inset:0;box-shadow:0 4px 12px #1f242e1a,0 1px 3px #1f242e14}._dark_3pabv_51 ._activePill_3pabv_91{background-color:#282f3e;box-shadow:0 4px 14px #0006}._icon_3pabv_107{flex-shrink:0}._label_3pabv_111{white-space:nowrap}@media (width<=768px){._segmentedControl_3pabv_40{grid-template-columns:repeat(2,1fr)}._headerRow_3pabv_8{flex-direction:column;align-items:flex-start;gap:2px}}._visualCard_1wc14_1{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-lg);gap:var(--space-md);box-shadow:var(--shadow-sm);flex-direction:column;display:flex}._visualHeader_1wc14_12{border-bottom:1px solid var(--color-border);padding-bottom:var(--space-sm);justify-content:space-between;align-items:center;gap:var(--space-sm);flex-wrap:wrap;display:flex}._visualTag_1wc14_22{font-family:var(--font-heading);text-transform:uppercase;letter-spacing:.05em;color:var(--persona-customer);font-size:.85rem;font-weight:700}._channelTabs_1wc14_31{background:var(--color-bg);border-radius:var(--radius-full);align-items:center;gap:4px;padding:3px;display:flex}._tabBtn_1wc14_40{color:var(--color-text-secondary);border-radius:var(--radius-full);cursor:pointer;transition:all var(--duration-fast) var(--ease-out);background:0 0;border:none;align-items:center;gap:4px;padding:4px 10px;font-size:.75rem;font-weight:600;display:flex}._tabBtn_1wc14_40:hover{color:var(--color-text-primary)}._tabActive_1wc14_59{background:var(--color-surface);color:var(--persona-customer);box-shadow:var(--shadow-sm)}._visualBody_1wc14_65{gap:var(--space-md);flex-direction:column;display:flex}._visualBodyGrid_1wc14_71{gap:var(--space-md);grid-template-columns:repeat(auto-fit,minmax(280px,1fr));display:grid}._chatBox_1wc14_78{gap:var(--space-sm);background:var(--color-bg);padding:var(--space-md);border-radius:var(--radius-md);flex-direction:column;display:flex}._chatBubbleUser_1wc14_87{background:var(--color-surface);border:1px solid var(--color-border);border-radius:12px 12px 12px 2px;align-self:flex-start;max-width:85%;padding:10px 14px;font-size:.85rem}._chatBubbleBot_1wc14_97{color:#0a335c;background:#e8f2fc;border:1px solid #a3ccf5;border-radius:12px 12px 2px;align-self:flex-end;max-width:85%;padding:10px 14px;font-size:.85rem}._dark_1wc14_108 ._chatBubbleBot_1wc14_97{color:#d1e6fa;background:#082645;border-color:#0f4d8a}._chatTime_1wc14_114{opacity:.7;text-align:right;margin-top:4px;font-size:.65rem;display:block}._formPreview_1wc14_123{background:var(--color-bg);padding:var(--space-md);border-radius:var(--radius-md);gap:var(--space-sm);flex-direction:column;font-size:.85rem;display:flex}._formRow_1wc14_133{justify-content:space-between;align-items:center;display:flex}._badge_1wc14_139{border-radius:var(--radius-full);padding:2px 8px;font-size:.7rem;font-weight:700}._badgeHigh_1wc14_146{color:#9c1616;background:#f9d2d2}._captchaSuccess_1wc14_151{color:#29a35c;align-items:center;gap:4px;font-weight:600;display:flex}._ticketCreatedBadge_1wc14_160{background:hsl(210, 80%, 55% / .1);border:1px solid var(--persona-customer);border-radius:var(--radius-md);justify-content:space-between;align-items:center;padding:8px 14px;font-size:.85rem;display:flex}._statusPill_1wc14_171{background:var(--phase-nouveau);color:#fff;border-radius:var(--radius-full);padding:2px 8px;font-size:.7rem;font-weight:700}._infoBox_1wc14_181{background:var(--color-bg);padding:var(--space-md);border-radius:var(--radius-md);border:1px solid var(--color-border);gap:var(--space-sm);flex-direction:column;display:flex}._boxTitle_1wc14_191{align-items:center;gap:var(--space-xs);color:var(--color-text-primary);font-size:.85rem;font-weight:700;display:flex}._checkItem_1wc14_200{align-items:center;gap:var(--space-xs);color:var(--color-text-secondary);font-size:.8rem;display:flex}._checkGreen_1wc14_208{color:#2bab60}._aiBox_1wc14_213{padding:var(--space-md);border-radius:var(--radius-md);gap:var(--space-sm);background:linear-gradient(135deg,#f6f3fc,#eeeaf6);border:1px solid #d1c2f0;flex-direction:column;display:flex}._dark_1wc14_108 ._aiBox_1wc14_213{background:linear-gradient(135deg,#1b122b,#251d35);border-color:#372659}._sparkleIcon_1wc14_228{color:var(--persona-agent)}._aiRunBtn_1wc14_232{background:var(--persona-agent);color:#fff;border-radius:var(--radius-md);cursor:pointer;border:none;justify-content:center;align-items:center;gap:6px;padding:8px 14px;font-size:.8rem;font-weight:600;display:inline-flex}._aiLoading_1wc14_247{color:var(--persona-agent);align-items:center;gap:8px;font-size:.8rem;display:flex}._spinIcon_1wc14_255{animation:1.5s linear infinite _spin_1wc14_255}@keyframes _spin_1wc14_255{to{transform:rotate(360deg)}}._aiResult_1wc14_263{flex-direction:column;gap:4px;display:flex}._aiTag_1wc14_269{color:var(--persona-agent);text-transform:uppercase;font-size:.7rem;font-weight:700}._aiText_1wc14_276{color:var(--color-text-primary);font-size:.8rem;line-height:1.4}._slaBadge_1wc14_283{color:var(--persona-customer);align-items:center;gap:6px;font-size:.8rem;display:flex}._slaFrozenBadge_1wc14_291{color:var(--phase-enattente);align-items:center;gap:6px;font-size:.8rem;font-weight:700;display:flex}._pwaMobileMockup_1wc14_301{background:var(--color-bg);border:2px solid var(--color-border);border-radius:var(--radius-md);overflow:hidden}._pwaHeader_1wc14_308{background:var(--color-surface);border-bottom:1px solid var(--color-border);align-items:center;gap:6px;padding:8px 12px;font-size:.8rem;font-weight:700;display:flex}._pwaBody_1wc14_319{flex-direction:column;gap:12px;padding:12px;display:flex}._pwaSectionTitle_1wc14_326{color:var(--color-text-secondary);margin-bottom:6px;font-size:.75rem;font-weight:700;display:block}._photoDropzone_1wc14_334{background:var(--color-surface);border:1px dashed var(--color-border);border-radius:var(--radius-sm);color:var(--color-text-primary);align-items:center;gap:8px;padding:8px 12px;font-size:.8rem;display:flex}._partRow_1wc14_346{background:var(--color-surface);border-radius:var(--radius-sm);justify-content:space-between;align-items:center;padding:8px 12px;font-size:.8rem;display:flex}._partInfo_1wc14_356,._counterGroup_1wc14_362{align-items:center;gap:6px;display:flex}._countBtn_1wc14_368{border:1px solid var(--color-border);background:var(--color-bg);cursor:pointer;border-radius:4px;justify-content:center;align-items:center;width:22px;height:22px;display:flex}._countVal_1wc14_380{text-align:center;min-width:24px;font-weight:700}._voucherBox_1wc14_387{background:var(--color-bg);border:1px solid var(--color-border);padding:var(--space-md);border-radius:var(--radius-md);gap:var(--space-sm);flex-direction:column;display:flex}._voucherDetails_1wc14_397{flex-direction:column;gap:4px;font-size:.8rem;display:flex}._voucherRow_1wc14_404{justify-content:space-between;display:flex}._signatureBox_1wc14_410{flex-direction:column;gap:10px;display:flex}._whatsappValidationBox_1wc14_416{border-radius:var(--radius-md);background-color:#effbf4;border:1px solid #adebc7;padding:10px 12px}._dark_1wc14_108 ._whatsappValidationBox_1wc14_416{background-color:#0a2917;border-color:#196639}._waIcon_1wc14_428{color:#29a35c}._waMessageText_1wc14_432{color:var(--color-text-primary);margin-top:4px;font-size:.78rem;line-height:1.4}._customSignatureModule_1wc14_439{background-color:var(--color-bg);border:1px dashed var(--color-border);border-radius:var(--radius-md);flex-direction:column;gap:6px;padding:10px 12px;display:flex}._signatureHeaderRow_1wc14_449{justify-content:space-between;align-items:center;gap:var(--space-xs);flex-wrap:wrap;display:flex}._customFeatureBadge_1wc14_457{text-transform:uppercase;letter-spacing:.05em;border-radius:var(--radius-full);color:#0f4d8a;background-color:#daebfb;border:1px solid #a3ccf5;padding:2px 8px;font-size:.68rem;font-weight:700}._dark_1wc14_108 ._customFeatureBadge_1wc14_457{color:#bad9f7;background-color:#19334d;border-color:#2d5986}._customFeatureDesc_1wc14_475{color:var(--color-text-secondary);font-size:.72rem;line-height:1.35}._signatureCanvas_1wc14_481{background:var(--color-surface);border:1px dashed var(--color-border);border-radius:var(--radius-sm);justify-content:center;align-items:center;height:60px;display:flex}._sigPlaceholder_1wc14_491{color:var(--color-text-secondary);font-size:.75rem}._sigFooter_1wc14_496{justify-content:space-between;align-items:center;font-size:.75rem;display:flex}._pdfBtn_1wc14_503{background:var(--persona-customer);color:#fff;border-radius:var(--radius-sm);cursor:pointer;border:none;align-items:center;gap:4px;padding:4px 8px;font-size:.7rem;font-weight:600;display:flex}._csatWidget_1wc14_518{text-align:center;flex-direction:column;align-items:center;gap:6px;display:flex}._starRow_1wc14_526{gap:4px;display:flex}._starBtn_1wc14_531{cursor:pointer;background:0 0;border:none;padding:2px}._starFilled_1wc14_538{color:#ffbf00;fill:#ffbf00}._starEmpty_1wc14_543{color:var(--color-border)}._csatScore_1wc14_547{font-size:.9rem;font-weight:700}._csatComment_1wc14_552{color:var(--color-text-secondary);font-size:.75rem;font-style:italic}._kpiList_1wc14_559{flex-direction:column;gap:6px;font-size:.8rem;display:flex}._kpiItem_1wc14_566{background:var(--color-surface);border-radius:var(--radius-sm);justify-content:space-between;padding:6px 10px;display:flex}._kpiValGreen_1wc14_574{color:#2bab60;font-weight:700}._kpiVal_1wc14_574{color:var(--color-text-primary);font-weight:700}._liveOnsiteBadge_1wc14_584{color:var(--phase-encours);align-items:center;gap:6px;font-size:.75rem;font-weight:700;display:flex}._liveDot_1wc14_593{border-radius:var(--radius-full);background:var(--phase-encours);width:8px;height:8px;animation:1.5s infinite _pulse_1wc14_1}@keyframes _pulse_1wc14_1{0%{opacity:1}50%{opacity:.3}to{opacity:1}}._reasonSelector_1wc14_608{gap:var(--space-xs);margin-top:var(--space-xs);flex-direction:column;display:flex}._reasonBtn_1wc14_615{background-color:var(--color-surface);border:1.5px solid var(--color-border);border-radius:var(--radius-md);color:var(--color-text-secondary);text-align:left;cursor:pointer;box-shadow:var(--shadow-sm);transition:all var(--duration-fast) var(--ease-out);align-items:center;gap:10px;padding:10px 14px;font-size:.82rem;font-weight:600;display:flex}._reasonBtn_1wc14_615:hover{color:var(--color-text-primary);border-color:var(--phase-enattente);background-color:#fef7ec}._dark_1wc14_108 ._reasonBtn_1wc14_615:hover{background-color:#362a17}._reasonActive_1wc14_642{border-color:var(--phase-enattente);color:#7c5003;background-color:#fef5e6;font-weight:700;box-shadow:0 4px 14px #e0900633}._dark_1wc14_108 ._reasonActive_1wc14_642{color:#fde2b4;border-color:var(--phase-enattente);background-color:#3d2e14}._reasonActive_1wc14_642 svg{color:var(--phase-enattente)}._appContainer_1x589_1{flex-direction:column;max-width:100%;min-height:100vh;display:flex;overflow-x:hidden}._main_1x589_9{flex:1}._mapSection_1x589_13{max-width:1280px;padding-bottom:var(--space-2xl);margin:0 auto;position:relative}._demoBar_1x589_20{padding:0 var(--space-lg);margin-bottom:-var(--space-md);justify-content:flex-end;display:flex}._demoBtn_1x589_27{align-items:center;gap:var(--space-xs);background-color:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-full);color:var(--color-text-secondary);cursor:pointer;box-shadow:var(--shadow-sm);transition:all var(--duration-fast) var(--ease-out);padding:6px 14px;font-size:.8rem;font-weight:600;display:inline-flex}._demoBtn_1x589_27:hover{color:var(--color-text-primary);background-color:var(--color-surface-hover)}._demoBtn_1x589_27._playing_1x589_48{color:var(--persona-customer);border-color:var(--persona-customer)}